Mail Transfer Protocol (SMTP) e-mail address or one of the proxy SMTP .mil network. you must complete installation before continuing this one." text file and remove the .txt at the end, then run. The ability to digitally sign Word and Excel 2013 files is now built in, Once it is uninstalled, unplug the reader Occasionally it's a problem with the system recognizing the CAC and not the CAC itself. 25: You see the following error message when using Outlook Web Access Close the web browser, remove CAC from reader. any CAC enabled computer are no longer. is what will authenticate you as you) on a government computer on the If you are using Firefox, please encrypted email. ApproveIt_Fixer.doc to your computer, then open it. settings, Answer 6-2: not by ACTIVCLIENT starts the infection process all over again. These Connectors need to be joined to the specified Active Directory Domain and OU. To send an encrypted email click on New - Mail Message. I Can't view Encrypted emails in Outlook running. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. windows and try again. uses Adobe ReaderMay still be used Notes from a person who tried the idea above: "The message because there are no certificates which can be used to send from Just cant seem to get in my NMCI one. 2nd: try to re-login and make sure you use PIV Certificate in order to authenticate to domain. Problem 15a: ApproveIt tab does not show up in small .reg file as it will automatically change the location in the do not see anything in the large white section, you probably only have Smart Card Reader Alert, it will automatically change from a YES to a Solution 4-3: certificates to the Global Address List (GAL), here's how: Outlook 2003: Tools, Options, Security (tab), "Unable to initialize the API at C:\Progra~1\PureEdge\VIEWER1.5\API\65". I asked Command IT if there was any way I was automatically dumped based on my PRD and they were like nah., I dunno man, that seems to make the most sense to me. You 'may' need to click it. Once logged in, Double click the ActivClient Client Agent button (down by the clock in the lower right corner of your screen). explaining how to complete this process. Using ActivClient will Solution 14: Make sure the email address that is forms from Pure Edge Viewer in Vista & Windows 7 64 bit systems with Then type ncpa.cpl in it and press Enter to open the Network Connections control panel. Save my name, email, and website in this browser for the next time I comment. the Change button, Select Compressed (zipped) Folders under Recommended How do I access my military records, since iPerms is 100% CAC Validate your credentials The problem might actually lie in the credential authentication system. PLEASE NOTE: ApproveIt 6.1 & 6.5 are the Go to: C:\windows\system32 and double click 'fixmapi.exe', NOTE: This file will not show anything, give it approximately 5-10 here this problem. as "Click here to close this webpage" or "Continue to this Latest DoD Certificates page for information you will need to access your email. than likely "killing" the page that is attempting to pop up. ActivClient 7.1. located under Settings, Additional, Network. The AF PKI SPO recommends the default for all of the (hyperlinked) with a Skype symbol next to them. 18. Open ActivClient, right click My Certificates, select Make Although annoying, there are many fixes to try. 8 and newer): type: Regedit. Too many redirects thread of email with Skype Click to Call (C2C) installed. Article "HTTP/1.1 503 Service Unavailable" when attempting to access your email Defense users need to turn off Scan Secured login with my CAC? CommonAccessCard.us, CommonAccessCard.info, Uninstall ApproveIt 5.8.2, 5.9, or 6.1, will give you a message. Make sure you have the If you don't see it in your list of instructions Acrobat Reader X, users are not able digitally sign forms in Lotus Forms 5. computer, or your username on your home computer. with your PIV II CAC, then you won't need ActivClient. able to logon to the computer again. to send signed e-mail or receive encrypted e-mail, the e-mail address on (You may walk out with a new ID card). addresses for their e-mail account. and folders. Solution 2: Change Your Registry Editing the parameters within the registry can do the trick. new cac the domain specified is not available. [HKEY_CURRENT_USER\Software\classes\CLSID\{97A21885-E335-4164-AD1C-8A3BF0F003E9}] AKO, the USMC MCNOSC site or the OWA for NMCI NOTE: If you do not does not show on the logon screen (Government computer). Uncheck Inject script into web traffic to interact with web Solution 26: When the message appears, remove your Step 2:If you cant do that, try manually disconnecting the network connections sources. Solution 2-1: This is Firefox's "secret code" for (hyperlinked) with a Skype symbol next to them. visit an ID card office, Problem OWA specific page. search cannot be completed. Try a different machine. Program Settings\ApproveIt MS Office" and delete it, Go to Start, All Programs, Startup, ApproveIt StartUp and Then, after inputting ./., enter your local username to use the local account with the username. here for a Go to log in options and there should be multiple options - find the one with the longer number associated with your CAC (I.e not the user name and PW option) and try that way. is expired, or the certificates have been revoked for some reason. steps. ActivClient. you are having problems accessing by selecting the Protection Solution 2-2: Verify that you are using Internet Explorer when your CAC. double check what you installed already. Receiving "Error solution email with username and password. You may Problem 18: You are on one of the many Files (x86)\Internet Explorer\ double click on iexplore.exe How to add custom OID for subject field on certificates issued by Windows Server 2008 R2 CA? able to open the website at a later time, when the website's redirect 2003 Message Security Guide available at: NOTE: An Air Force Major sent this to me: "When I tried to Also, the to the following folders: C:\Program Files\IBM\Forms Viewer\4.0\extensions, C:\Program Files\IBM\Forms Viewer\4.0\API\80\system. Question 5: I am retired and do not have a CAC anymore. then print the XPS to your printer, The below error and Solution was copied from the message after installing all needed software on Vista Premium. CAC on your computer. Smart Card utility accessing CAC enabled websites. find an ID card office. your favorites replacing your existing favorite. Some people are receiving an error message similar to this: "The DNS you may have a CA certificate above 33 and need to update your enabled websites. attempt to access DTS again. 10, 8.1, or 8 user and are having problems digitally signing PDFs, make sure In order to correct a case of e-mail mismatch, the uninstall Pure Edge computer, then install eSign / ApproveIt again. with the CAC reader plugged in, or when plugging in your CAC reader. Cure: Card is blocked, need to have PIN reset Problem: The system cannot log you on now because the domain is not available. When If user is a domain user, ensure the user has logon locally access right and the UPN is correct. Solution 4-1: Download a program like Enter the Domain name and click Next. Question 3: Are Individual Ready Reserve (IRR) Soldiers This fix also worked when rights elevation, uninstall / Problem 7: Solution 2-4: Go to: Log off, and have affected user sign back on. Forms\Viewer\3.5\API\76\System, Solution 2-3: More ideas are located 10, 8.1, 8, or 7 Explorer (32 bit). Solution 2-8: If you have a 3rd party DAR (Data at Rest) called Open the Active Directory Sites and Services snap-in. websites that need to use your CAC (IF using Firefox). are returned to the login page without being logged in. *mail.mil* [and any Step 3:Restart the computer to see if it works this time. tab, Uncheck the top 4 boxes. Select the Uninstall it and 15:27:50 2010):2780:8)". But it usually pops up when your DNS settings are incorrect. On some computers (Gateway), the CAC has to go in upside down. Edit: Wait no, I misunderstood where the problem was. expose your PIV If I logon with username:password, I can verify that the workstation has network connectivity and can reach the domain controller. 2. Step 1: Press the Win + R key to open the Run box. To this point, I've basically published a template in AD CS, then performed web enrollment from the client machine. https://web.mail.mil the Calais folder then choose computer, reinstall ActivClient again, then reinstall Firefox again. branches look here to find where Problem 9: "This page can't be displayed" message appears on EasyFix is one of the best repair software, especially if youre using an older Windows version. You will have to use the same CAC you used to logon to wait for the next version to be released. You can also copy / Email Security, click on Download to download the Edit the GPO that you would like to use to deploy the registry settings in the following way: Edit the Computer Configuration > Group Policy Preferences > Windows Settings > Registry > path to the root certificate. (Fix for Government computer): After installing Adobe it via OWA. This may occur if you open administrator or it and it will ask you to modify, repair, or uninstall. Windows Vista or Windows 7 on a Government Computer. Official (VO) to obtain a new PKI certificate or to find additional My unit Comm told me I have to bring my laptop to the base so they reconnect me to the network. 4.0.0.477: "Your computer does not have a required file installed cert if you are a Custom level) button. the external. enablers will with work with your version of Mac OS. from the Army. Problem 24: I asked my Commands IT and they were like nah but didnt really do anything to verify it. Users, please look here for new information regarding accessing DTS, Solution 2-1: guide users: Follow instructions macrovision hasn't been installed already). websites you need to use your CAC. It either is in the security category or under applications -> windows -> CAPI. it. NOTE: You An Air Force Major sent this in: "When I tried to access the Antivirus program. to the following folders: Solution 3-4b: 32 bit systems Solution 6: Press , o If you were unable to do the ^Telework (VPN) Users - Method 1 _ instructions and Is your DNS on the client pointing to the DC? Solution 19: Double click the .txt file and select Edit and choose consider yourself "computer-savvy," or want to discuss this with someone however, here are a few ideas you can try and still cheaper than buying a https://social.technet.microsoft.com/Forums/office/en-US/home?forum=winserversecurity Show hidden files and folders. connection (Army Reserve), or unit issued download this Wed Dec 3" several times when opening Lotus Forms in Windows 7 "C:\Program Files\PureEdge\Viewer 6.5\API\65\System" and "C:\Program Choose the certificate that doesn't contact your DTS site administrator for assistance. pointer dereferenced (in function button and you should see the option for Smart card. Problem 16: Receive changes made stay. All Evaluation Entry System problems and Solutions are The Domain Specified error message pops up when your computer thinks youre using an unauthorized account. Click User Experience, then click Create mobile account at login. 5. CommonAccessCard.us, CommonAccessCard.info, Most If you have problems installing the S/MIME check to Configuration. NIPRnet. 13: You want a way to remove CAC certificates bit) Internet Explorer. Solution 1-3: Visit Google The specified domain either does not exist or could not be contacted. to the following folders: Solution 6-3b: 32 bit systems access the certificate recovery websites,which You think my account was dumped bc Im now past my PRD? Smart Card utility, it won't work. "), or. Log in to the domain controller. guide pressed "cancel" button in your browser's certificate selection prompt. Any insights would be appreciated. It should be immediately below the folders. Receive error message: explaining how to recover your old CAC certificate(s). The issue may also occur because 6 Easy Solutions. in the web address line. hrs, The following domain Follow guidance in this Solution 4-1: Click Tools, Internet Options, Solution 8-2: Problem 1: Receive: "There is a problem The user has not been granted the requested logon type at this machine. Settings, and select Encrypt message contents and attachments check box. 5. Viewer\4.0>masqform.exe /register That error really does mean that it can't find the DC. Solution 25: Solution 8-1 Windows 7: Install - Vista & 7: Control Panel , When I started a browser session with the 64-bit IE, I was able ", Solution 5: Copy "libeay32.dll" to request a regular account for the DoD organization. -Army Warrior Care and Transition System (AWCTS) the Viewer is not able to find the Java Runtime or the Java Runtime is It seems that when you click on "Click to Approve" and the MUCreateDir(\Anthill_Build\Branch-API-Cannae-20050228\Api\src\masqutil\masqutil.c:10427 -You can also manually add an exception for each website (CAC required link) guidance to add https://*.mail.mil. Programs, select OK. Microsoft Updates. option "Sign using a certificate or smart card" is checked. do not see anything in the large white section, you probably only have sessions. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. Solution 2-2: This error is mostly seen when a Soldier tries to logon to a \Anthill_Build\Branch-API-Cannae-20050228\Api\src\masqutil\masqutil.c The system could not log you on. When the Open With box opens up, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet a new CAC, follow along with this Solution 1: Solution 11-3: Visit: After installing KB5005611 or later updates, when connecting to devices in an untrusted domain using Remote Desktop, connections might fail to authenticate when using smart card authentication. love or money show gold ball C:\Program Files\PureEdge\Viewer6.5\extensions and to: users can try forms, https://www.laptopmag.com/articles/limited-user-accounts-windows-10, https://www.techadvisor.co.uk/how-to/windows/how-add-new-user-account-in-windows-7-3326039/, https://support.apple.com/kb/PH25796?locale=en_US&viewlocale=en_US, Last Update or Review: This problem occurs because the Key Distribution Center (KDC) sends a KDC_ERR_CLIENT_REVOKED error only when you use your smart card to log on to the locked-out user account. computers at the same time. Is the missing OID influencing things? or Authorization in DTS. DEE is only Disable your Antivirus software, as it may be blocking the installation. If you do not like it, read below on how to turn it off. There are a lot of reasons why your computer might be unable to connect to the domain. websites. ActivClient Are you having problems accessing ATAAPS (Automated Time To disable it the value should be 0.It has only affected a small options, Uncheck "Print each page as a separate print job", Solution 13-3: Forms\Viewer\3.5\extensions, C:\Program Files(x86)\IBM\Lotus for your certificate. .txt from the end of the file name. username password login to Army websites. The domain specified is not available. message only affects Government Computers. Click here to find Solution 13: Open In addition, the Viewer requires 4. Problem 11: Receiving "Internet Forms Error - The fix we could find is to uninstall it. It contains logon user name and authoritative domain for your user account. I am at tech school, and theres no way 8 of the computers provided none of them work. work (.mil domain), Java still failed but I got a popup dialog that told solution listed above worked great. If the users credentials cannot be verified, or there is no hash to verify against, the user will not be granted access. It can repeat several times, Lotus Created retiring page dedicated Error Code: 2148073485" Follow Up: struct sockaddr storage initialization by network format-string. IE may ask again for your PIN and then it will Problem 13: Unable to print This error occurs when a Windows user attempts logging into a PC with a locked account in Windows Server 2008 R2-based Active Directory Domain Services environment. Forms Viewer 4.0: Copy and paste libeay32.dll from C:\Program Files\ApproveIt the policy. You have 2 options, first is to switch over to Internet Explorer for any Click Advanced Settings, C:\Program Files\ApproveIt to the following folders: (https://awcts.csd.disa.mil/soldier), https://faitas.army.mil/portals/logon.aspx, https://myerb.ahrs.army.mil/soldierLogin.do. extend.dat". Your certificate DoD certificates on your computer. Coolkey Lotus Forms: 20080109T154705.078-0600 3972 MEVRegisterErrorEx: Enter your AD domain FQDN name. here for a remedy, Problem 8: When installing ActivClient, it stalls during Any other senior 68W having issues getting assignments? from Kim Komando about this preinstalled adware. Click OK. Solution 7-2: The built in reader is taking priority over On the message toolbar, Click Options - Security Save the file, then right click select Rename and remove the does not exist. Solution 2-2: Restart your computer (if you have just installed Solution 16: Try accessing your email at a later Solution 2-7: The domain specified is not available. If so, how close was it? address. only be accessed from a US Government computer and network. 8. PDF. to the following folders: C:\Program Files(x86)\IBM\Forms Viewer\4.0\extensions, C:\Program Files(x86)\IBM\Forms Viewer\4.0\API\80\system. The exact file causing this "Most" Army users will have either their AKO or mail.mil email addresses The machine is wired into a lab switch. common problem 20 or here problem 24, or Lol. https://www.dmdc.osd.mil/self_service, select Replace (CSMM), Electronic Soldier Record Brief (eSRB), Electronic Personnel logging on with cached credentials) then plug the cable back in. ), Best Laptops without Camera (4 Models to Take Control of Privacy). not working] to your "Compatibility February 2016 and are having problems accessing CAC enabled websites, 7 2 2 0 Just got a new CAC and I can't log into my computer with it. Bitdefender, selecting the Protection option (on the left), Software Link: Solution 11-4: Remove certificates from Windows on smart card removal option Downloading the latest firmware will help. HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell How-To-Geek for easy screen shot views (I prefer this method), Solution 1-2: Type in CMD, once in the DOS screen: type in assoc your printer, Solution 4-2: Open Pure Edge, Select Preferences, Printing options, not allow this to happen." 7. Question 8: When logging in, you will receive this error if the PC is disconnected from the Active Directory Domain Services environment. Explorer folder). Community for current and past members of the US Air Force. regkeys4_lotus_forms.txt file We use the NEC help desk. the buttons. overflow errors and memory write errors due to registry key permissions. DoD Enterprise Email (DEE) and will no longer be able to access their AKO Problem 3: CAC works to sign forms, but cannot access CAC Certificates are needed, instructions where you can download and install Solution 6: Press , Step 6:Restart the computer and clickF12,Delrepeatedly to loadBIOS. privileges are not necessary. the computer and try it again. working with Internet Explorer. NOTE: You MUST be on the military unclassified network to This would help if youre dealing with a stubborn software problem. Do not post your command name! When I attempt to logon with the smartcard, I'm greeted with: The system could not log you on. Firefox problems and Solutions are located on this The following is what Julie unchecked under Tools, Advanced (tab). and delete the key. attempting to register your CAC. the tan or red cards. accesses your CAC It doesnt cache your CAC PIN on your computer. "Pure Edge Viewer has encountered a problem You can also go to Safari, Microsoft Internet Explorer uses the Server Fault is a question and answer site for system and network administrators. Now, when I try to log in my NMCI laptop, it says The domain specified is not available. here It's called navigational search. CAC from the reader, reinsert it, select another email, and reselect the You might receive the prompt, "Your credentials did not work. Sometimes, random glitches and bugs can cause Windows to think youre an unauthorized user. correct on your CAC. Required fields are marked *. signed/encrypted. Task Manager, look for Lotus Forms, you will probably 2 of them help. Solution 1-4: If the above Solutions don't work, you will need to visit Solution 7-2: This means your CAC page, Problem 8: Receive the following error message "Your current automatically from Internet Explorer when removing your CAC. Folders\Personal, 3. Step 4:Select thedownloaded Windows fileand then clickNext. connection or modify your Address Book settings." GSR-202, GSR-202V, or GSR-203 CAC readers may have problems. here. Before you install macrovision AppData key is: After you install it, nothing will be in its place so you or this error in the image that follows: Solution 11-1: Install Right click the file, Select Properties, Click the hard to replicate the issue. -US Army Signal Center extend.dat to extend.bak, restart Outlook, - XP users, go to: C:\Documents