The monitor is an HP Pavilion 27xw. The Ware is deemed accepted by You when the Ware is initially installed or devices utilizing the Ware are installed or used by You. Copyright 1995-2023 eBay Inc. All Rights Reserved. NOTE: there are 7 ports on the right side of your computer. J5CREATE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE WITH RESPECT TO THE WARE. But you can get it to work. The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). Add extra functionality to your laptop with the JCA379 USB-C to HDMI & USB 3.0 with Power Delivery. Dual Displays: 3840 x 2160 and 2048 x 1152 / 1920 x 1080, 10 Ports In One Sleek Design For All Your Needs. Hope this helps. Check articles with full guides:https://window. But if you are a veteran of computer, it is feasible to install j5create drivers on Mac and Windows from the website. Product category: Computer Monitor Adapters j5create, Troubleshooting (does not switch on, does not respond, error message, what do I do if), Authorized service for j5create Computer Monitor Adapters. 02-08-2018 These adapters are also backward compatible with USB 2.0 resolutions and playback, ideal for office applications. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. Slip it into your laptop bag and take it with you anywhere. USB Type-C, USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. High-definition graphic images: Stream media or extend your display to a large monitor or TV with resolutions up to 2K at 60Hz. I do however notice lag if I try and use the Bluetooth ports to run a wireless keyboard and mouse combo. Choose to Search automatically for the updated driver software. With the new driver, check whether the J5create USB can be recognized by the computer and works well on the device. Notwithstanding the foregoing, if You have entered into a separate agreement with j5create that expressly supersedes the Terms of Use and/or this Agreement (a Superseding Agreement), or if your use of the Ware is authorized under the terms of a Superseding Agreement, the Superseding Agreement will remain in full force and effect. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. (a) separate any individual component of the Ware for use; (b) incorporate any portion of the Ware into other software or compile any portion of it in combination with other software; (c) sell, rent, lease, lend, loan, distribute, assign or sublicense the Ware or any rights to it in whole or in part; (d) modify, reverse engineer, decompile, remove any proprietary notices or disassemble the Ware in whole or in part, or create any derivative works from or of the Ware, or encourage, assist or authorize any other person to do any of these things; or. Product description. Ask the community. Learn more >, JCD542 - USB-C Dual HDMI Docking Station, JCD543 - USB-C Triple Display Docking Station, JCD543P - USB-C Triple Display Docking Station with 100W PD Adapter, JCDP392 - 90W Built-in USB-C Travel Dock, JCD376 - USB-C Multiport Adapter with Power Delivery, JCD383 - USB-C Multi Adapter (9 Functions in 1), JCD384 - USB-C Multi Adapter (10 Functions in 1), JCD389 - ULTRADRIVE Kit USB-C Multi-Display Modular Dock, JUD480 - Boomerang Station Universal USB 3.0 Docking Station, JUD481 - Boomerang Station - Universal USB 3.0 Docking Station, JUH320v2 - USB 3.0 Wormhole Docking Station, JCA374 - USB-C Multi-Adapter - HDMI/Ethernet/USB 3.1 HUB/PD 3.0, JCH346 - USB-C 4-Port Hub with Power Delivery, JCH471 - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB, JUA370 - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet, JUH470 - USB 3.0 Multi-Adapter Gigabit Ethernet / 3-Port USB 3.0 HUB, JCD392 - 4K60 Elite USB-C 10Gbps Travel Dock, JCA140 - USB Type-C to 4K DisplayPort Adapter, JCA365 - USB-C to Dual HDMI Multi-Monitor Adapter, JCA366 - USB-C to 4-Port HDMI Multi-Monitor Adapter, JCA378 - USB-C to VGA & USB 3.0 with Power Delivery, JCA379 - USB-C to HDMI & USB 3.0 with Power Delivery, JDA112 (BXMDPVGA) - mini DisplayPort to VGA Adapter, JDA132 - mini DisplayPort to DVI Adapter, JDA152 - mini DisplayPort to HDMI Adapter, JDA158 - DisplayPort to 4K HDMI Active Adapter, JDA159 - mini DisplayPort to 4K HDMI Adapter, JDA173 - mini DisplayPort to 4K DisplayPort/4K HDMI/ DVI Adapter, JDA214 - VGA to HDMI Video Audio Adapter, JUA190 (BX1VGA) - USB VGA Display Adapter, JUA210 (BX2VGA) - USB 2.0 VGA Display Adapter, JUA214 - USB 3.0 VGA Multi-Monitor Adapter, JUA250 (BX2HDMI) - USB 2.0 HDMI Display Adapter, JUA254/JUA255 - USB to HDMI Multi-Monitor Adapter, JUA258 - USB to HDMI Multi-Monitor Adapter, JUA310 (BX3VGAB) - USB 3.0 VGA Display Adapter, JUA315 - USB 3.0 VGA Slim Display Adapter, JUA330/JUA330U - USB 3.0 DVI Display Adapter, JUA350 (BX3HDMI) - USB to HDMI Display Adapter, JUA354 - USB 3.0 to 4K HDMI Display Adapter, JUA355 - USB 3.0 to HDMI Slim Display Adapter, JUA360 - USB 3.0 to HDMI & VGA Multi-Monitor Adapter, JUA365 - USB 3.0 to Dual HDMI Multi-Monitor Adapter, JUE130 (BX3GIG) - USB 3.0 Gigabit Ethernet Adapter, JUE230 - Dual USB 3.0 to Gigabit Ethernet Sharing Adapter, JUE302 - Wireless N300 Dual Band USB Adapter, JUE303 - Wireless AC600 Dual Band USB 2.0 Adapter, JUE304 - Wireless AC1200 Dual Band USB 3.0 Adapter, JVCU100 - USB HD Webcam with 360 Rotation (Model:JVCU100), JVCU360 - 360 All Around Webcam (Model:JVCU360), JVCU435 - USB 4K ULTRA HD Webcam with 5x Digital Zoom Remote Control (Model:JVCU435), JVA02 - Live Capture Adapter HDMI to USB-C with Power Delivery, JEE251 - 2.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JEE351 - 3.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JUC100 - Wormhole Switch USB Transfer Cable, JUC400 (BX2WH) - Wormhole Switch USB Transfer Cable, JUC700 - USB 3.0 Wormhole Switch DSS - KVM Swap & File Transfer, JUD650 - Android Dock Phone / Tablet Workstation, JUT325 - Monitor Stand With 3-Port USB 3.0 HUB, https://en.j5create.com/pages/privacy-policy, https://en.j5create.com/pages/terms-of-service. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. Great docking station for dual monitors! 3. When using your USB-C power adapter, the multi-adapter powers both IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, J5CREATE IS UNWILLING TO LICENSE THE WARE TO YOU, NO LICENSE IS GRANTED AND YOU ARE NOT AUTHORIZED TO INSTALL OR USE THE WARE. The Ware is licensed to you, not sold, and, subject to the terms and conditions herein, j5create reserves the right to revoke such license at any time and disable your ability to use the Ware. A: Yes, the USB to HDMI Display Adapter will work on a AIO computer with Windows 7 or later. Female adapter ensures easy connections and reliable performance, supporting data transfer up to 5Gbps. Transfer rates of up to 5 Gb/s enabling bulky file backups. * Move and view your large spreadsheets across two screens without overlapping windows. Data transfer rates up to 5 Gbps. 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Sign up for the latest innovations, exclusive offers, and more. Connect video, data, and power to a computer or tablet with a single USB Type-C port. EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. Prices and offers are subject to change. Some people may stumble upon j5create problems, among which j5create driver issues are most common. For users who need to get J5create drivers for Mac, or you failed to install the compatible J5create drivers with the above two methods, chances are that you need to navigate to the J5create official website and then find the driver you need. Now there's a way to customize your image settings with the Webcam Companion App. Tell us what video-output port(s) your computer has -- VGA? Windows Settings Go to Recovery tab and then click Get started button under the Go back to an earlier build Rollback Windows Update To update Windows 10 to the latest version, follow the following steps: Press Windows key + I. Click Updates and Security (as we did earlier). All rights reserved. Unless and to the extent specifically provided otherwise in writing by j5create, you shall not: You agree to abide by all laws and regulations in effect regarding your use of the Ware, including without limitation, all laws relating to copyright-protected content. In the search result, locate the j5create driver and Update it. Please open a new question, and include the model-number of your HP computer. Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. The USB 3.0 Type-C to HDMI with Power Delivery from j5create provides extra connectivity from your computer with a 5 Gb/s transfer speed and supports 4K HDMI up to 3840 x 2160 at 30 Hz. Sign up for the latest innovations, exclusive offers, and more. The JUA254 USB to HDMI Multi-Monitor Adapter from j5create works as an external video card, instantly allowing users to attach additional displays via an HDMI connection without the hassle of a lengthy setup or having to install additional internal hardware. J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS. This Agreement shall be construed and controlled by the laws of the State of Georgia without reference to its choice of law provisions, and You consent to exclusive jurisdiction and venue in the federal courts sitting in Fulton County, Georgia, unless no federal jurisdiction exists, in which case You consent to exclusive jurisdiction and venue in the applicable Georgia State Court located in Fulton County, Georgia. charging your device simultaneously. https://j5create.com/screencast/See more videos: https://youtube. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. I'm trying to connect an external monitor. to ensure maximum performance. It does not require a power cord. If I need to replace the monitor, I'd like a 27" IPS 4K flat (not curved) display suggestions? The Privacy Policy provides information about your privacy rights and explains how j5create protects your personal information. For users currently using amacOSHigh Sierra 10.13.4 10.13. please readthis documentationbefore downloading any driver. Keep your workspace organized with the double-sided cable storage compartment, giving you the flexibility to place the cable anyway you like. We have a dedicated technical support specialists waiting to assist you and your specific needs. This device allows you to add an additional USB 3.0, HDMI monitor, and USB-C that can be charged through your USB-C port. USB 3.0 to Dual HDMI Multi-Monitor Adapter - j5create USB 3.0 to Dual HDMI Multi-Monitor Adapter Windows & macOS Compatible Model: JUA365 $ 69.99 This USB 3.0 to Dual HDMI Multi-Monitor Adapter acts as an external video card for your MacBook or Windows computers. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Everything's working now. Nothing I've tried has made any difference. j5create USB to HDMI Multi-Monitor Adapter Supports 1080p 2048 x 1152 @ 32 bits | USB 3.0 with 2.0 Support | Adapter is Compatible with Both Mac & Windows. You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties. Windows 7 OS may have other limitations. Sign up for the latest innovations, exclusive offers, and more. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. It should be marked with a yellow exclamation point symbol. Nice try, but there is no HDMI port on that laptop. Display Alt Mode for HDMI supports a resolution up to 4K @ 30 Hz with Primary, Extended, and Mirrored display modes. Use of these names, logos, and brands does not imply endorsement. Subject to Your agreement to be bound by all terms and conditions of this Agreement, j5create authorizes You to use and access j5creates proprietary work, which includes compiled code, software, firmware, images, music, media, templates, data, a user interface, any documentation accompanying the program, and any updates or supplements of the same relating to the applicable j5create device You have purchased or acquired (collectively, the Ware). Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Unless specifically agreed in writing by j5create, j5create is not responsible for, and hereby disclaims all warranties relating to, the storage of any data for use with the Ware. Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). Sections 2 through 14 of this Agreement will survive any termination of this Agreement. * Hot swappable USB enables you to add or remove monitors without rebooting your system. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. Didn't find what you were looking for? Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Verified purchase: Yes | Condition: Pre-owned. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? If you want to download j5create jua254, jud380, jua350, and any other drivers on Windows 10, 8, 7, but j5create driver is not available and j5create stopped working. 1. j5create reserves the right to limit, in its sole discretion, the provision and quantity of any feature to any person or geographic area. j5create USB Type-A 3.0 to HDMI Display Adapter + USB C to $80 99 $97.98 This bundle contains 2 items + + Total price: From the brand We develop. DisplayPort Alt Mode for . Small, compact, and lightweight. To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. Backwards compatible with USB 2.0 and USB 1.1 devices. NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. Material: Aluminum. Save my name, email, and website in this browser for the next time I comment. j5create - USB-C Triple Display Docking Station Model: JCD543 | SKU: 6357396 3.9(2,111 Reviews) 210 Answered Questions Highly rated by customers for: Use with laptop, Connection, Set up $95.99 Was $109.99 Add to Cart Show only Answered Questions ( 210) Sort by: Showing 21-40 of 210 questions People are asking about Ask a Question So, continuing to discuss "your" question appended to their problem is not optimal. DVI? Their information can be found on the back of the packaging, or on our website under the "Support" tab. 99. Finally realized the problem when a fully charged MacBook Pro 2 plugged into docking station started running out of juice. I really don't want to return this laptop. Must download an app and also has to be configured and I still havent been able to use it. connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. It can be seen that you can also buy any J5create accessories for your computer if needed. It is known that j5create aims to produce computer accessories based on its innovations, including j5create webcam, j5create USB to HDMI, USB adapter, and j5create docking station. Change Region | Copyright 2023 j5create International. - edited . By downloading, installing, creating a user account, or otherwise using the Ware, You represent to Us that you are at least 18 years old and You agree to be bound by the terms of this Agreement along with the j5create Privacy Policy and the j5create Terms of Use. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. We disclaim any interest in the marks of others. If you choose to access the Ware from outside the United States, You do so on your own initiative and You are solely responsible for complying with applicable local laws. Download PDF User Manual - https://www.search-manual.com/ upload/ j5create-usb-3-0-type-c-to-hdmi-with-power-delivery-267696-user-manual.pdf, Post new comment to j5create USB 3.0 Type-C to HDMI with Power Delivery, iolo technologies System Mechanic Pro Ultimate, Motorola T402 Emergency Preparedness Edition 2-Way, Deity Microphones Deity Connect Dual-Channel True, 29.69 x 14.88 x 5.98" / 754 x 378 x 152 mm. Adjust the brightness, saturation, contrast, hue, sharpness, and tint all from within the app. Press Windows key + I. Click Updates and Security. Simply download the app, run the installation, and it's ready to use with your connected camera. The j5 Docking Station DOES require a power source. You can have your 2nd monitor with an extended display, a mirrored display, a rotational display (rotation mode not available for MAC), or make it your primary monitor. Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. No right to use any trademark or trade name of j5create is granted to You hereunder without written approval by j5create. The j5create Privacy Policy located at https://en.j5create.com/pages/privacy-policy is incorporated herein by reference (Privacy Policy). Or some people may run into j5create not working for unknown reasons. j5create USB to HDMI Adapter - Dual HDMI USB 3.0 Multi-Monitor Cable | 4K Ultra HD | Compatible with Microsoft 7, 8.1, 10 / Mac OS X v10.6 and Above Visit the j5create Store 1,137 ratings | 120 answered questions $6999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Find out the J5create driver and right click it to Update driver. This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. Features three SuperSpeed USB 5Gbps Type-A ports for your USB peripherals. * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. Equipped with a security slot to protect against theft, making it perfect for use in business organizations. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. * Ideal for viewing multiple windows at the same time. All rights in the Ware not expressly licensed under this Agreement are reserved to j5create. Verified purchase . Multi-screen display: This video adapter could connect multiple monitors with additional adapters(up to 6 additional screens, one display adapter for two monitors at the same time). maximum performance, use a computer and USB-C power adapter equipped with PD 3.0. Sign up for the latest innovations, exclusive offers, and more. X. MacBook and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Nothing I've tried will detect the screen. You have to use a USB-C cord with the proper wiring (some USB-C are wired only as charging or USB 2.0 which won't help you). HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. After that, you can check whether the J5create USB to HDMI works well on Windows 10 and whether the driver is compatible with the system. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings.