Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052 provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Some of the fun-filled activities include bingo for prizes, arts & crafts, special parties and much more. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. But short of having DH log in with my Navigator credentials on his Navigator app, he could not get on. That being said, it is not the same on every ship, and the costs are specific to each cruise line, so dont make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same. There are three Holland America wine packages, known as the Sommelier Suite. Several spelled out limitations to their services, such as Skype and others, so its important to go through their exceptionally detailed and transparent services listings before setting expectations for your cruise. One of the most important things you should know about using your smartphone at sea is to turn on airplane mode. dressing, eating, and attending safety drills) MUST have a capable traveling companion. You have the option to choose what day of the month you would like your credit card to be charged. Any excess deposit will be refunded to you at the end of the cruise. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Is it good enough to stream netflix? Packages are non-transferrable and non-refundable. Fares quoted are those currently in effect. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). The wifi account/fee is for one devise at a time. Guests are responsible for verifying the actual requirements and recommendations at the time of sailing. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. We offer celebration packages, flowers, chocolate dipped strawberries, special wine offerings, beverage packages and cards, spa treatments and keepsakes. Any crewmember who becomes ill is immediately isolated. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. 4. Last updated on January 18th, 2023 at 03:33 pm. Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. Fully Accessible Staterooms J1067 and J1063 have a step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Jewish: A Sabbath Eve is held each week. Your travel advisor can provide you with additional information if you are interested in this option. Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted. Were you both logged in to the Navigator using credentials of the person whose name the booking was under? Get Latest Up To 50% Off Coupon Expires 6-7-24 Get Deal 30% Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Q If I did not fill out my immigration forms online prior departure, do I need to check in early at the pier? Water, Wine, Beer & Soda: What Beverages Can You Disney Cruise Lines Drink Packages [2023 Package What NOT to Pack on Your Next Cruise (Prohibited 7 Surprising Things I Learned On My First Cruise Cruise Payment Plans - Pay for a Cruise Without Water & Wine What You Can Bring On Board, WiFi Packages on Cruise Ships Updated 2023. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. You can also add extra funds to any payment and the remaining balance will be recalculated into equal amounts. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. The packages vary in price based on the length of the cruise and number of devices you wish to connect, but you can expect to pay approximately $12/day per device for the Browse internet package for a week-long cruise. Please note: For credit card payments made in Australian Dollars (AU$), a charge of 1.1% will be applied. A We now provide Journey guests with Express Docs. They are required to check and re-check. Once onboard, please visit the shore excursions office. Motion sickness medications are available for purchase onboard. The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. Supports audio/video calling and streaming where coverage allows. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Once youve made a deposit, set up EZpay and the rest of your cruise balance will be spread over equal, automatic monthly payments with no interest charges or additional fees. If your home plan and phone allow calls over Wi-Fi, and you anticipate making or receiving multiple calls during your cruise, you may find the ship's internet packages a more affordable option than international cell charges. Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages. The Premium packagelets you connect up to 4 devices with a usage limit of 6GB. Cash is accepted in our casinos. Based on guest feedback we have moved away from pricing based on minutes or megabytes. View the complete list ofprohibited items. Dresses, skirts, and slacks are all acceptable. If you are a foreign national entering the United States you may require a visa or ESTA (Electronic System for Travel Authorization) if you are a national of a country eligible for the Visa Waiver Program (VWP). U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. To learn more about family cruises with Holland America Line here. Queen-size bed: Vista suite, Signature Suite1, King-size bed: Signature Suite1, Neptune Suite, Pinnacle Suite, Sofa/Murphy bed for one extra guest2: Signature Suite, Neptune Suite1, Sofa/Murphy bed for two extra guests2: Signature Suite1, Pinnacle Suite, Spacious verandah: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Floor-to-ceiling glass doors: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Large sitting area: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Whirlpool bath: Vista Suite1, Signature Suite1, Neptune Suite, Pinnacle Suite, Complimentary mimosa with in-suite breakfast: Neptune Suite, Pinnacle Suite, Complimentary laundry, pressing and dry cleaning: Neptune Suite, Pinnacle Suite, Welcome glass of sparkling wine at dinner on embarkation day: Neptune Suite, Pinnacle Suite, Premium in-room dining breakfast menu: Neptune Suite, Pinnacle Suite, Premium bathrobes: Neptune Suite, Pinnacle Suite, Exclusive tote bag: Neptune Suite, Pinnacle Suite, Suite Amenities and Complimentary Services, Binoculars for use during your voyage: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Fresh flowers:Neptune Suite, Pinnacle Suite, Choice of firm, medium or soft pillows: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, No-host mini-bar: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, In-suite coffee/espresso machine: Neptune Suite, Pinnacle Suite, Bose SoundLink Mini Bluetooth audio system: Neptune Suite, Pinnacle Suite, Cocktail party with the Neptune Lounge Concierge: Neptune Suite, Pinnacle Suite, Club Orange private dining venue: Neptune Suite1, Pinnacle Suite1, Breakfast in the Pinnacle Grill5: Neptune Suite1, Pinnacle Suite1, Priority check-in/disembarkation: Neptune Suite, Pinnacle Suite, Priority boarding for tendered ports: Neptune Suite, Pinnacle Suite, Priority dining and seating requests: Neptune Suite, Pinnacle Suite. Guests can also receive a discount when booking pre-cruise. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. However, please note that requests are processed on a first-come, first-served basis. All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. Our exclusive Explorations Central programming unlocks the history and culture of each destination with engaging presentations and captivating performances. Boarding may be denied or fines may be levied against those guests without proper documentation. Payment for air travel will be due with your cruise final payment. Once onboard guests can upgrade to Premium, a higher service level package or to multiple devices. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while tendering or while docked due to steep gangways and steps, particularly during low or high tide. Reviewing Your Air Information He could see the booking and only his expenses. Tender ports are noted in the itinerary detail of each voyage in the Plan A Cruise section of our website as well as the itinerary detail on your Booking Confirmation. For guests with Holland America Lines Flight Ease plan, name spelling corrections may result in a higher air rate, loss of space and/or change fees. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended. Of all the fascinating places you can visit on a Holland America cruise ship, none rejuvenates and relaxes like the Greenhouse Spa & Salon, featuring heavenly beauty and wellness rituals. The best time to book your next cruise is while cruising with Holland America Line. An ESTA will need to be completed for each family member traveling on the cruise. Activities are offered for kids (ages 3-7), 'tweens (8-12) and teens (13-17). When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. Q Where can I locate information regarding the accessibility I need while on my cruise? And, the majority of cruise lines still don't offer speeds that can support streaming/video chat services, such as Netflix or Skype. These often include requiring documentary evidence of relationship and permission for the childs travel from the parent(s) or legal guardian if not present. Guests with a variety of severe food allergies sail with Holland America Line regularly. Premium this has the highest amount of data which allows for everything including streaming and video calls. Be sure to check your online cruise planner for the exact pricing of internet packages on your cruise. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. You may take as much currency or as many monetary instruments as you wish on your trip. This indicates a pop-up has been blocked. A Once the booking is paid in full and the cruise is approximately 45 days prior to departure, Holland America Line will send an email to each guest booked to notify you that Express Docs are ready. MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard. Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. If desired, CPP may be purchased at time of deposit or at any time prior to the date on which cancellation fees begin to accrue. Every ship boasts a remarkable and extensive art collection, collectively valued at millions of dollars. A lightweight, waterproof coat or jacket, as well as a sweater or warm vest for strolling the decks of the ship and for glacier viewing, Women may want to bring two or three pairs of washable slacks or jeans (combined with polo shirts, blouses or light sweaters and accessorized with a belt, scarf or jewelry this basic outfit can be worn just about anywhere. . To order Greenhouse Spa products online, visti www.timetospa.com. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? The Travel Well program encompasses all onboard health and safety protocols, including COVID-19 Guest Protocols and the additional measures Holland America Line is taking to enhance public health. After the cruise final payment due date, fees up to the full cost of the ticket may apply. Fully Accessible Wi-Fi is getting better for certain and more readily available. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. Essential Information (hollandamerica.com, www.cbp.gov/travel/international-visitors/esta, Read more about applying for these documents, https://book2.hollandamerica.com/protocols/, https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative, Learn more about family cruises with Holland America Line, Special Requirements Information (SRI) Form, Do Not Sell or Share My Personal Information, 23' maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23' or less, 8005134515 (or locally at 9545850575). Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 Cruisers can save 15-20% off these internet packages when purchased pre-cruise. that includes specialty coffees with liquor in them. Fares are in US dollars. Our people understand to never assume that everything is being done as it should be. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. You can print your boarding pass after Online Check-In is complete. Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options. ), handling money and after using the restroom. If you do not want to use a credit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day (applies to all guests 18 years of age and over). Each ship has several fire teams that drill together so they are prepared to respond to a fire. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Some countries impose an arrival or departure tax which cannot be included on an air ticket. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola Freestyle program with more than 100 unique Coca-Cola flavors available. Please be sure you understand the requirements for a service animal to disembark in each port of call. This can be done seamlessly from their first device just like upgrading service level package. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. We will also send a notification to your travel advisor. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. Shoreside, many of our people either have spent years first working on our ships or have other maritime experience. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Holland America Line has a comprehensive plan in place which has generally proved effective in limiting the spread of the illness. Keep these items close at hand in your purse or jacket pocket. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. service of alcoholic beverages to intoxicated guests. If my DH logged in under HIS mariner number, he couldnt access our internet plan. A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. Suites SA7085, B8101 and staterooms K11049, VB11038, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. Roll-in Shower and bathtub: Suites SC6175, SC6164, SS6108, SY5002 and SY5001. I could only add three additional devices, not just one. After clicking the Print Boarding Pass button, the screen may read Loading. Look to the top right corner. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. The Value plan starts at $54 for a three-night cruise, meaning you may surf all your favourite sites, including email, news, sports, weather, banking and finance, but it does not support Skype calling or music streaming (e.g. If you have a chronic medical condition, please bring a recent report from your physician. Beverage Management reserves the right to revoke the package if misused. Fees: Several packages are available. Don't wait to have the time of your life in Alaska, Europe and beyond offer ends February 28! We strongly recommend that you register your valuables with Customs before leaving home. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. Fees: Princess Cruises offers three different packages in Australia. Holland America Line assumes no responsibility for the items listed above. Please note that U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Social costs $14.99 per day and allows access to the most popular social websites and applications such as Facebook, Twitter, Instagram, etc. The infrastructure on the cruise ships themselves also play a role, with older ships often having slower connection speeds. Protect your cruise vacation investment with our Cruise Protection Plan. Mobile Phones and tablets: Laptop rental is not available, however, each ship has an internet cafe with computers which can be used to connect to the internet. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Other health-related information can be found on the CDC Travelers' Health page. Welcome Aboard! Q What if I do not have an email address or do not wish to provide my email address? Holland America Line has also introduced discounted pricing for its existing Signature Beverage Package, where guests save five dollars when they purchase the package online for $44.95 per person, per day, before their cruise; the same package when purchased aboard ship is priced at $49.95 per person, per day. Choose the blissful pampering of a facial therapy or let the trained fingers of a massage therapist soothe your muscles while working fragrant oils into your skin. Limitations apply. In accordance with U.S. legal requirements, we are providing the following link to theU.S. Department of Transportation Cruise Line Incident Reports. It's your choice. We have created a broad range of shore excursions with options available for every desired activity level. Name changes require the prior approval of Holland America Line and may not always be possible. Fully Accessible Single Side Approach The pay as you go package costs $0.25 per megabyte. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. (Surf your favorite sites including e-mail, news, sports and more. Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. Cash is not accepted for individual transactions, e.g. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by usingShip Dial Service. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. Accessible bathtub only: Suites SC6175 & SC6164 Please note that this is a U.S. government regulation over which Holland America Line has no control. A: Yes. Our past promotions that offered these perks have been extremely popular, so we created a premium package that is available all the time and on nearly all our cruises.. Otherwise, there will be staff available at the pier to advise you of your stateroom number as you fill out your luggage tags. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. Enjoy therapeutic water treatments as you steam in a thermal suite or bathe in herbs, all the while cruising to exotic destinations and enjoying the indulgences that are a signature feature of luxurious Holland America Line cruises. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time. The list should include the name of the drug, dosage and times taken. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. Again, these prices vary based on ship, sailing and number of devices you wish to connect. At the international level, regulation of our industry begins with the International Maritime Organization (IMO), a United Nations agency focused on the safety and security of shipping that is comprised of almost all of the countries in the world that have ships operating under their flags. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Fully Accessible Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. stateroom must also purchase the package. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. All activities are supervised; however, the Club Hal Director is not responsible for any child if he/she chooses to leave the activity. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services. As the name implies, the Unlimited Premium WiFi package is the most inclusive allowing for unlimited surfing, social media, and streaming options. Q When will I be able to access my documents? Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland America Line ship. Holland America Line's Elite Drink Package is the most inclusive option. Babysitting service is not offered on board. Please talk to your traveladvisor about this requirement. 2 - is that good enough to upload one picture on a blog or another forum? If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. Benefits includes customized flight choices, competitively priced fares, and late arrival protection should you experience flight delays on the day you are en route to or from your cruise, along with the support of our team along the way.