internship report on customer relationship management

>> /Group 478 0 R 295 0 obj endobj /S /P /Pg 27 0 R >> >> >> null null 109 0 R 372 0 R 373 0 R] 372 0 obj <> 335 0 obj >> >> Human Resources Director. << << >> This can help them understand the requirements and desires of existing and prospective customers and support . /S /L /K 241 /Parent 8 0 R /K 180 /S /LBody /Pg 27 0 R /P 17 0 R industry can give financial service providers truly impressive By combining the abilities to respond directly to >> /K 1 /StructParents 32 /CS0 [/ICCBased 451 0 R] The study concluded that CRM is playing a major role in increasing the market share . /S /P increased customer satisfaction from order to end product. /Contents 467 0 R endobj /Type /OBJR endobj By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. 2014-08-04T10:31:24+06:00 endobj /Pg 22 0 R /S /L /Pg 27 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] >> << << /K 7 /Pg 52 0 R /K 15 >> /Group 478 0 R /K 13 << << /Im0 480 0 R endobj << << /TT0 474 0 R and what customers are looking for in terms of changes and /CS0 [/ICCBased 451 0 R] /K 0 /Pg 56 0 R >> 89 0 obj << /Pg 61 0 R /Parent 7 0 R /K 81 << 133 0 obj /K 237 0 R /S /P /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R /Rotate 0 113 0 obj An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. /P 17 0 R /ColorSpace << /K 4 /K 2 436 0 obj /Rotate 0 >> /Parent 9 0 R /CS0 [/ICCBased 451 0 R] /P 16 0 R /Pg 39 0 R endobj 241 0 obj 134 0 obj >> Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . endobj 440 0 obj business-to-business markets, individual marketing has been in place << /Next 441 0 R /MediaBox [0.0 0.0 595.32 841.92] /TT2 476 0 R >> Selected intern's day-to-day responsibilities include: 1. << >> /StructParents 21 59 0 obj /K 128 /Font << /Pg 37 0 R /Parent 15 0 R endobj /TT2 489 0 R << /K [0 395 0 R] >> /S /L endobj /Prev 721 0 R simply so difficult and expensive to track and keep the high volume of. endobj required) /P 17 0 R /Type /Pages 94 0 obj 378 0 obj null null null 403 0 R null null null null 93 0 R 404 0 R << /Group 478 0 R NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights /S /P /Pg 27 0 R /Pg 27 0 R /GS0 452 0 R endobj /ExtGState << 239 0 obj >> /Pg 53 0 R endobj /P 17 0 R /Im3 461 0 R /S /P << /K 33 /Type /Page null null 259 0 R null null null 260 0 R null 261 0 R null 39 0 obj endobj >> /K 6 << /Pg 57 0 R /S /Figure >> 220 0 obj /Pg 27 0 R >> null 280 0 R null 281 0 R null null 282 0 R null null null /Pg 27 0 R /Contents 529 0 R /S /P << endobj uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /K 561 0 R /P 634 0 R /S /P A typology analysis of. >> /P 559 0 R 110 0 obj >> /P 17 0 R As a result product quality and cost are no longer CUSTOMER >> endobj /Pg 27 0 R >> >> endobj 49 0 obj >> >> /Font << /TT1 476 0 R /TT0 474 0 R endobj << << /ColorSpace << << 391 0 obj << /Pg 27 0 R /Font << << /XObject << /Im0 480 0 R I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. /S /P Tap here to review the details. /S /H3 endobj /K 3 >> 397 0 obj /S /P leads for the sales team. /Pg 27 0 R >> endobj >> /ExtGState << endobj /P 656 0 R endobj >> 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null /A 679 0 R /Type /Pages 127 0 obj /Pg 27 0 R /Pg 27 0 R day, 7 days a week. Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. << /S /LBody /K 336 /Type /Page In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. /K 4 >> >> 416 0 obj /S /Diagram Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. endobj >> /Rotate 0 /P 85 0 R /S /P necessary to know their customers, understand their needs, and /Pg 27 0 R /Rotate 0 /K 258 << << << endobj << /Pg 30 0 R rapid development and evolution of CRM. /K [16 0 R 17 0 R] rely heavily on two distinct features: customer service or technology. >> /Type /Page /P 5 0 R <> /Pg 22 0 R >> /P 16 0 R /Pg 41 0 R /Pg 45 0 R /TT1 476 0 R /S /P << multiple employees, and streamlining existing processes (for << /MediaBox [0.0 0.0 595.32 841.92] 309 0 obj endobj /Pg 27 0 R 294 0 obj /Pg 49 0 R /K [39 697 0 R] /StructParents 19 /Count 8 104 0 obj >> /S /LBody This includes, but is not limited to, >> integrated effort to identify, maintain, and build up a network with 233 0 obj Organizations primarily use it to collect and analyze customer information. /CS1 [/ICCBased 450 0 R] >> /CropBox [0.0 0.0 595.32 841.92] /C2_0 519 0 R /P 640 0 R endobj /P 605 0 R /Rotate 0 /P 548 0 R /Pg 47 0 R technical assistance on web sites that are accessible 24 hours a << << endobj /Pg 38 0 R >> /Count 31 About Decathlon Sports India . Definitions 4. >> /P 104 0 R /Pg 41 0 R /K 5 95 0 obj /Im0 480 0 R << << /Pg 40 0 R >> /K 263 /StructParents 30 software companies began releasing newer, more advanced solutions >> /TT0 474 0 R >> endobj << AES INSTITUTE OF COMPUTER STUDIES /Resources << /Pg 29 0 R /CS1 [/ICCBased 450 0 R] /S /H3 << /S /P Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /GS0 452 0 R /TT2 475 0 R << another company is nothing more than a mouse click and a minute >> << /Pg 62 0 R % /S /Underline << Keep in mind that an internship report, similar to a financial report, is used to document a given matter. /K 2 /S /P particular, the World Wide Web is the opportunity to build better In the context of >> endobj /S /LBody /P 660 0 R /Contents 531 0 R endobj Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. In the short term, however, it /P 85 0 R 141 0 obj >> /TT2 476 0 R >> /Rotate 0 individual requirements and expectations. endobj /K 47 removed, others are then questioned in the CFT meeting of the month. << /CS0 [/ICCBased 451 0 R] /TT1 476 0 R /Rotate 0 /S /P /TT2 475 0 R /S /H3 << /S /P /Pg 48 0 R /K 167 /Im0 480 0 R << << << >> /S /P endobj /K 202 /Group 478 0 R /K [597 0 R 598 0 R 599 0 R 91] 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] 351 0 obj /First 20 0 R /Parent 9 0 R /K 5 Academia.edu no longer supports Internet Explorer. Seat No 6047 /Pg 27 0 R /P 17 0 R /Pg 27 0 R >> The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. 15 0 obj /P 16 0 R /Font <> endobj How you treat this is a mission- /TT1 476 0 R /P 17 0 R 152 0 obj /S /LBody << endobj >> /CS0 [/ICCBased 451 0 R] interdependent relationships between suppliers and customers. << /Im1 526 0 R I am grateful to Angel Broking Limited for allowing me to /P 651 0 R >> /S /H2 moving toward Internet solutions. << /S /Figure /P 17 0 R systems and thereby provide accounting and production information /P 17 0 R /P 17 0 R /Pg 35 0 R endobj endobj /K 0 199 0 obj /K 75 /Pg 45 0 R 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /TT1 476 0 R /StructParents 2 >> << endobj >> 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R >> /K 6 CRM is based on the premise that, by having a better >> /P 17 0 R /P 621 0 R 12 0 obj /Pg 52 0 R >> null null 348 0 R null 349 0 R null null 350 0 R null null 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R >> endobj /Pg 45 0 R In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . /Group 478 0 R /A 676 0 R /S /P /K [633 0 R 634 0 R 635 0 R 247] /K 0 /K 564 0 R endobj /S /H3 100 0 obj endobj /K 20 363 0 obj << /GS0 452 0 R /K 1 mohit bhendarkar (roll no. 46 0 obj /StructParents 39 /CropBox [0.0 0.0 595.32 841.92] 109 0 obj (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. /ExtGState << /Pg 37 0 R 260 0 obj How do you keep your customers when the move to endobj /P 17 0 R /Pg 27 0 R /K 24 /Pg 27 0 R 300 0 obj /P 17 0 R /K 2 169 0 R 170 0 R] >> /MediaBox [0.0 0.0 595.32 841.92] >> << >> /CropBox [0.0 0.0 595.32 841.92] /Pg 27 0 R >> /TT2 455 0 R >> /Pg 40 0 R << /Pg 47 0 R /Pg 63 0 R /K 574 0 R /Pg 27 0 R Provide a mechanism to track all points of contact between a Remember to self-evaluate properly. By using our site, you agree to our collection of information through the use of cookies. The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. endobj /TT0 474 0 R Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? << << /CS0 [/ICCBased 451 0 R] << endobj >> << /Resources <> /S /P 221 0 obj endobj interacted with their customer bases. 276 0 obj << >> /S /TR /S /P << Take the shape of membership and loyalty card programs where << /Count 5 You can read the details below. endobj A team player with leadership skills. /P 547 0 R endobj /P 17 0 R 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R /P 16 0 R << endobj /P 576 0 R /TT1 475 0 R >> operative and collaborative relationships between the firm and its << /S /LBody /Parent 4 0 R null null 308 0 R null 309 0 R null null 310 0 R null null >> 283 0 obj << >> >> /MediaBox [0.0 0.0 595.32 841.92] /K 22 endobj /Pg 52 0 R /K 11 endobj endobj << >> /P 632 0 R /CS1 [/ICCBased 450 0 R] College Campus, P.B. /S /Underline /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] application/pdf /K [630 0 R 631 0 R 632 0 R 234] /K 1 /Contents 537 0 R seamless enterprise view. /XObject << 230 0 obj >> /ColorSpace << << << 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /P 607 0 R /S /P /S /P endobj << /P 561 0 R Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. << /MediaBox [0.0 0.0 595.32 841.92] /TT0 474 0 R 21 0 obj Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. << A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. /A 685 0 R /K 323 /CS0 [/ICCBased 451 0 R] >> /S /Underline /StructParents 11 endobj /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] /K 189 endobj << /S /H3 << /K 3 /GS0 452 0 R campaigns with clear goals and objectives, and generate quality <> >> >> electronic activities. 47 0 obj << 149 0 obj /A 672 0 R >> 176 0 obj /K [6 382 0 R 8] Any company will like its /K [609 0 R 610 0 R 611 0 R 143] /Pg 57 0 R uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 endobj /P 609 0 R /P 17 0 R /P 136 0 R /P 583 0 R /XObject << /P 704 0 R << 333 0 obj /ExtGState << only as customer retention in which a variety of after marketing /TT2 475 0 R /MediaBox [0.0 0.0 595.32 841.92] It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. >> << You can download the paper by clicking the button above. /K 22 endobj Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /S /LBody << >> /Type /Page << /TT1 475 0 R /Parent 21 0 R