who owns petro home services who owns petro home services

Rude representatives refused to provide supervisors' contact info. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . expression. BBB Business Profiles generally cover a three-year reporting period. $6.509 / gallon for #2 oil. Call 888.735.5651 to join our family and learn more about services. Why does my dog like to lay on my side of the bed? He is also pleasant, helpful and willing to answer questions. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. 7 Where are the petrol stations owned by Shell? Might convert to gas. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Petro Home Services is America's #1 home heating oil and total comfort services provider. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Unsubscribe easily. We use cookies to ensure that we give you the best experience on our website. They need to have a more competitive price. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Minimum 15 minutes delayed. Great! Their parent company, Petro is rated an F on the BBB. I signed up for oil delivery in December as a new customer. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. heating & air conditioning/hvac, plumbing, heating oil companies. Petro Holdings serves customers throughout the United States. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . Thats the Petro promise. Petro Holdings, Inc. operates as a holding company. They're reliable. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. And that's the Petro promise. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When autocomplete results are available use up and down arrows to review and enter to select. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Don't renew your contract with Petro. There are many local companies out there does that. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. Find your local office: See what services and offers are available in your area. BBB is here to help. We're the only name you need to know for all your heating, cooling and other home comfort. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. They are a higher price than anyone else. Talked to them on the phone (twice). BBB Business Profiles may not be reproduced for sales or promotional purposes. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. It was covered under my Service contract. Petro Holdings, Inc. operates as a holding company. Put $0 down on the latest energy-efficient systems. No, Petro Home Services does not offer free project estimates. They installed a new boiler or furnace for oil. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Be the first one to find this review helpful. I was instead met with rude remarks and no solution. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. Was told the tech would be out to today. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Not only was he courteous and very knowledgeable about the problem, but he was also able to They are constantly breaking appointments, One appointment was from 8-12. Need to find a different location? First, you have the variable plan which fluctuates with market conditions and offers no price protection. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. If you continue to use this site we will assume that you are happy with it. I have fairly new furnace. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Put $0 down on the latest energy-efficient systems. Technician was knowledgeable and thorough. Would be there on Tuesday, cancelled again. . If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. Do all research and the reviews you are seeing is all real. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Deliveries are automatic and we never run out of fuel. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. It is now 7:01 PM and I am still waiting for them to show up. 2023 Petro Home Services. BBB reports on known marketplace practices. When autocomplete results are available use up and down arrows to review and enter to select. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. Get oil when you need them without contract. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. time, or property do not do business with Petro. "Petro customer. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. PERIOD. Petroleum Services Ltd. joined the Petroservice team in August 2019. STAR GAS ANNOUNCES SEVEN ACQUISITIONS It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. A's across the board. Its location on this page may change next time you visit. *Some services may not be available in all areas. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather We have service plans, equipment installation and repair services to meet your needs. Jeff Woosnam We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. I am on my 3rd day with no heat or hot water with pneumonia. K.W. Just got oil delivery. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. TERRIBLE!!! Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Robinson Pump Service Ltd. joined the Petroservice family. The company delivered oil even though there was lots of snow. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. heating & air conditioning/hvac, heating oil companies. Called for service at 7:30 Monday morning. Ok fine. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Although I signed with them in November I had my first delivery 1-11-22. I've been happy with them. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. They had aThe combined purchase price of the distributorships was $18.6 million. Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Find your local office: See what services and offers are available in your area. After I received my oil I checked my tank and I was only at a 1/2. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We have a business with several properties. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. I lost my heat on Sunday November 20, 2022. I have a gas burner service contract with petro and have several repairs done through the years. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. They were competitive in cost and did an excellent job. I had to call every time to get it. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Recently had a small oil leak and Vincent came out right away. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). I left them in December and went with another energy group. Save the money with fuel and hire technician for service when needed. Petro sells you a worthless service contract. Well its now been 24 hours later and several phones later with no email with my receipt. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. I also was given a $125 credit as a new customer. Petro also owns Meenan, Champion and Griffith. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. I have not heard from him yet. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. That's peace of mind. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Please potential customer of Petro do not use this company. Find your local office: See what services and offers are available in your area. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. They called at 2:30, said they had one stop before me and would be here around 3:30. Punctual arrival, no-nonsense work, and good cleanup after. Whatever it was, they fixed it. In November 2017, J.A. It went well. Air conditioning services and equipment to keep you cool. This company want to charge for everything. Petro staff is always courteous, professional and does the job right the first time. I have to give a star and giving this company one is is way too much. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Petro Home Services. Where are the petrol stations owned by Shell? This business is in an industry that may require professional licensing, bonding or registration. How to Market Your Business with Webinars. BBB Business Profiles are subject to change at any time. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . BBB accredited since 8/21/2019. Service Technician. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. Called later to let me know they were not coming. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Home Services in Phoenix, AZ. Our content is intended to be used for general information purposes only. Petro is the best. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. from Massachusetts to Virginia. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Put $0 down on the latest energy-efficient systems. Well start sending you the news you need delivered straight to you. keeping your home up-to-date and in top-notch condition. Had our heat back in no time. FAQ. Enjoy reading our tips and recommendations. According to the tenant, it was just an annual service visit. Company said definitely in 2 days and broke that also. This company tells you everything that makes one feel using this company will be the right choice. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. round. Need to file a complaint? Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. K.W. But they had done very good work up to that point so i just paid them. I use and would recommend them to anyone. It did not make sense since there was no problem before his arrival. Fixed everything, explained how to use system. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. Snaps (money) on the petro(l) (gasoline). However, the technician told her that without changing the fire assembly, they would not have heat or hot water. We offer everything from equipment installation, to repairs and replacements. Hence the high price. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. First time home buyer, first time using oil boiler based baseboard heating. They have been servicing our house for 20+ years. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. A discussion about the tax policy because it was a permanent fixture not a repair. Petro served my tenant. I did notice that if you were more than 60 days late then they hold your oil for ransom. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. They came same day in a few hours. Service call was under contract so no charge for the call. indoor air quality, and more to improve your lifestyle. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. I will never call them ever again. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. As a matter of policy, BBB does not endorse any product, service or business. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Petro Home Services - Home Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Petro has always been dependable. Woodbury, NY Easy Apply 19d. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! We value your privacy. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. service and support that you can rely on in any weather! I emailed to the email address appeared on the new customer solicitation letter. He Service was taken care of quickly. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Worst company if you need customer service. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Their delivery was on time. October 19, 2004. I would use them again. The British use petrol to refer to the U.S. gas. ConsumerAffairs is not a government agency. $38.21 Per Hour (Employer est.) A link has directed you to this review. Category heating & air conditioning/hvac, heating . However, oil kept leaking from the boiler since his "repair" 3 months ago. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Copyright 2000 - 2023 Star Group, L.P. | In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. PETRO OIL YOU ARE NON TRUSTWORTHY.. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. He was very professional and was able to asset the situation and solve it quick. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. What are the three principles of cultural humility? Who is the owner of the PetroChina gas pipeline? (800) 645-4328 Want a quote from this business? Love their staff. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License.