sram axs rear derailleur troubleshooting

Log in or register to join the conversation. Gently squeeze the brake lever several times until the pistons have advanced and contact the pad spacer. ALIGNER LE TOUT. Maybe if I get an industry discount someday. I plan to reach out to SRAM this week. (Sigh)mine is doing the same thing, a re-sync seems to be helping for like 5 seconds and then, the solid red light stays on. Ideally, this is done under sag so youll likely need somebody to help you. Fourth quit today will be changing shifters and derailer this time. But it does need a little break in period to run optimally. Both of these adjustments can affect one another, so keep an eye on both as you make them. When this happens with RED or Force eTap AXS drivetrains, it is often the result of the front derailleur being set up outside of our specifications. So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. As for the chain, it. One piston will always move slightly faster than the other; don't worry about that. Hopefully someone with more SRAM knowledge can chime in! SRAM GX Eagle 52T Rear Derailleur Bolt and Screw Kit Lunar. SRAM Red / Force eTap AXS Rear Derailleur Spare Parts. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). I have smashed a derailleur more than once (and was able to use the same cable). If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. Stuff breaks or sometimes you get a bad one, so good support is key. We're using cookies in case to provide best-possible user experience. You have go through the place you bought it from for warranty. Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. Well until today I was about to go for a ride, but the rear derailleur wouldn't shift. But, I digress I am lovin my one speed automatic equipped bike. SRAM Aeroglide Ceramic Bearing Pulleys (Black) (10/11 . For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. When you keep surfing on this site you agree with the cookie usage. Call SRAM or work it through your LBS, SRAM will fix you up. If youve smacked your derailleur into something maybe a rock or a root and bent the derailleur and/or hanger, often the best and easiest fix is simply to swap out the hanger. Yet the simple answer is, you just replace the battery / recharge it silly, haha. If the noise is more persistent and remains long term, the pads may be contaminated, or improper bed-in left inconsistent layers of pad material on the rotor surface. SRAM Red / Force / Rival eTap AXS HRD Brake Caliper Spare Parts. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. One of the most common, and fortunately easily-fixed problems that occur on a 12-speed derailleur system is simply that the main bolt that fixes the derailleur to the rest of the bike is a couple of turns loose. The 33T seems a pretty hard stop. See more The SRAM RED eTap AXS rear derailleur's Orbit fluid clutch mechanism makes it unnecessary, as the derailleur can be easily pulled back by hand to clear the cassette when the wheel is removed making rear wheel changes easy. We had a second axs derailleur on another bike develop issues and a yellow light came one. Your browser does not support all of our websites functionality. The heart of the electronic shifting system is the SRAM RED eTap AXS rear derailleur, which works with single or double cranks. If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. Use DOT compatible grease whenever it is specified. If the chain isnt centered on the cassettes cogs, or if the derailleur pulley is too close to the cassette, the system will be noisy. As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. SRAM X7/Type 2 10 Speed Rear Derailleur Hanger Bolt Kit. How do I create a bike profile and assign my AXS components using the AXS Mobile App? Drailleur avant. Allow the brakes to cool prior to any additional riding. Orange Seal, does it live up to it's fame. Add to Basket. A bent hanger will cause inconsistent alignment across the cassette range, B-gap, or the distance between your cog and upper pulley, affects shift speed and quality, but can also create a noisy drivetrain if its maladjusted. You're the mechanic and it doesn't work after you worked on it. Lightly squeeze the brake lever several times to position the pads correctly. I have the exact same issue and am unable to resolve it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. $52.99. Use a 3mm hex key to dial the B-gap screw either in or out to get that 3mm gap perfect. Shift to the largest cog and. Your local shop may already have one and can set up your front derailleur in a few short steps. The original SRAM Force AXS (& Red AXS) rear derailleurs have a maximum cog size limit of 33T. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. One troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It is best always to begin with basic adjustment procedures of limit screw settings, indexing, and B-screw adjustments. This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) There are things you can do electronically to fix this, but first lets go back to basics and check the nuts and bolts because at the end of the day, its still a derailleur. $61.99. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. Just set the seat height somewhere that works for you and put the charged battery into the derailleur. Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. I was about to go for a ride, but the rear derailleur wouldnt shift. Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that blinks green. Watch How To Video, A) Check your rear derailleur hanger alignment. WatchHow To Video, B) Fine tune front shifting with limit screws. Even has a pithy attitude! Either you have JavaScript disabled or your browser does not support JavaScript. Thanks to an ultra-lightweight fluid . Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. If you dont have the tool simply use a measuring tool to ensure that the gap between the teeth on the upper pulley and the teeth on the biggest cassette sprocket is approximately 3mm. If the total thickness of the pad material and backing plate is less than 3 mm, its time for new pads. Front Derailleur Alignment Tips for Ideal Performance. I have never snapped a derailleur cable, ever. Out of stock. Install Stealth Rings CHECK RD SETUP In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. Accelerate the bike to a faster speed, then very firmly apply the brakes until you are at walking speed. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. Use a derailleur hanger alignment tool to ensure that your hanger is straight. I had this with etap Red and had to get the rear derailleur replaced under warranty. $61.99. I then tried connecting with my iphone . When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. Just swap it out and youre good to go. It allows you to use a 12-speed AXS chain and cassette with your existing 11-speed mechanical shifters and derailleur (you need to modify the shifter with one of their ratchet rings to give the extra click and the right cable pull, and you can use road cassettes with your Rival 1 derailleur or change to an Eagle derailleur and cassette by Installation as well.Take a hands-on class, San Jose CAwww.biketeacher.com AboutPressCopyrightContact. If all that doesnt work, Id be taking it to a dealer. Firmware release notes can be viewed by connecting to the component, and navigating to the component part detail page (as seen in the attached photo). $52.99. If the wedge is missing on a bike that came with an eTap AXS front derailleur, see your local dealer to ask for a free replacement. It ghost shifts constantly between 8th and 9th gear cycling back and forth about once every two or three seconds, is very slow to go into 11th gear. There are only a couple of examples out there of eTap. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Especially during sprints RD suddenly making multiple shifts randomly poses a serious fall hazard. I swapped the shifter out and all good since then. WatchHow To Video. First, make sure the mounting height is correct. SRAM Red Rear Derailleur (Black) (11 Speed) Not yet reviewed. Lights will come on every time a shift is executed; green means the battery is good, red means its low, and flashing red means very low. We'll go into more details, but the main things are: 1. I had this on mine, if you apply light pressure to the mech (kick it) it will suddenly "wake up" you need to clean all he bushing out as SG linked the WW guide is pretty much right. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Will it work with the new 10-36T cassette? Either you have JavaScript disabled or your browser does not support JavaScript. SRAM Adds Lower-Priced GX Eagle Option to the AXS Wireless Wireless and Electronic Gadgets for Your Mountain Bike, Reviewed, A Shift in Practice on the Belt-Driven, Derailleur-less Zerode Taniwha. Rather weird and i'd wait for Sram to respond. How do I pair my AXS components together? I know some guys who have AXS and they love it, but I am still not convinced to spend the $$$$$$ when I can spend $$$. is it a such problem in Battery? Sram eTap rear derailleur sporadically stops shifting - then performs all queued shifts at once? Over time this bolt can back itself out as the suspension cycles and the derailleur pivots around the bolt, moving the derailleur outboard and giving the same effect as a lack of cable tension. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. Best Bike Trails | Ideas? - Pushing the function button on the rear derailleur to activate pairing mode works OK. - Pairing the front derailleur and shifters works, since the fast blinking in both occurs. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. $27.99. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Out of stock. Your browser does not support all of our websites functionality. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. On tarmac or gravel, 1x or 2x, RED eTap AXS gives a quiet, secure, and smooth ride. I would try this: Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. Going through the initial pair process again (holding down the AXS button on the rear derailleur until the LED flashes constantly and then pairing the shifter) is supposed to be enough to reset it. This can result in pads not advancing far enough to provide adequate brake power, or pistons not retracting . Repeat on the other shifter. #2 delete the app from your phone and reinstall Tirer pleinement profit de votre groupe eTap AXS n'est pas difficile. If the rear wheel is then spun enough for the spoke to move out of the way, the RD will continue to the next indexed position. Thinking about it logically, you're telling the AXS system where the derailleur is in relation to the cassette and how to move sideways across it. Unfortunately, as great as it is, AXS drivetrains are still susceptible to some of the same problems as any normal drivetrain system, and some new issues as well. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? 2) Check that your device's Bluetooth is turned on (that's how your device connects to AXS components) 3) Open the app. Once connected use the app make sure you see the gears change in the app by pressing the button on the derailleur (once or twice). by jbattermann on Fri Aug 17, 2018 10:39 am, by VTR1000SP2 on Fri Aug 17, 2018 11:51 am, by jbattermann on Sat Aug 18, 2018 10:49 am, by SLCBrandon on Sun Aug 19, 2018 9:51 pm, by Fisherfreerider on Mon Aug 20, 2018 2:38 pm. When we asked sram tech support, it sounded like they didn't know that a yellow light could come on . SRAM XX1 Eagle AXS Rear Derailleur Inner Cage Lunar. Or you break down and maintain your bike. When shifted into the small ring up front and largest cog in back, adjust the low limit screw (the one on bottom) until there is 0.5-1 mm of clearance between the inside of the inner derailleur plate and the chain. Il suffit de suivre les quatre conseils sur les lments indispensables aux rglages sur mesure. It then will "wake up"/reconnect and execute all of the shift clicks at once. IMBA Epics | To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. Both have had multiple issues with derailleurs not shifting and battery issues. Install the proper pad spacer for your model of caliper. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Then hit the parking lot and starts again. Good news, our initial testing shows the 10-36T cassette . Take your bike to a dealer and they will call SRAM service and it will be replaced. We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. This is a pretty common size and many stores will have them. Sram AXS Force shifting issues. Repeat approximately twenty times. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. I thought it was just me and tried internet searches for the cure but of course to no avail. Stealth Rings are vibration-damping elastomer rings that fit between the cogs to reduce noise. This might be a long shot to find answers, but I couldn't find any online. Check your rear derailleur setup 2. If your system is unresponsive, often the main culprit is a dead battery. Cookie Notice I bought the eTap road upgrade kit (short RD cage) early May this year from Germany. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasnt working. Remove the battery from your front derailleur. And what happens if you snap a derailleur cable? for the smoothest, fastest shifting setup. Back by popular demand, the general all-things Road forum! WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) I have been having this same issue recently as well. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. If you want to see 'meh' content of me and my bike you can follow my life in pictures here! Sticky pistons/pad rub/uneven pad advancement. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. Well until today Widgets, Explore When you keep surfing on this site you agree with the cookie usage. Either you have JavaScript disabled or your browser does not support JavaScript. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. SRAM XX1 Rear Derailleur Cable Anchor with Washer. If your pads still have life left, ensure your pistons are moving properly by going through the Pad Advance procedure outlined above. I have the same problem. So it looks that my happines of SRAM AXS has gotten a dent. SRAM GX Eagle Rear . Firmware Notes.png 108 KB Show previous admin responses (1) We're glad you're here Make sure the wedge lightly contacts the frame or braze-on. If it flashes red and green that means a shift has been rejected, which can happen when its below -15C (5F), so bear this in mind during winter months. When I put the bike in 1st gear and then upshift to 2nd gear it stays in 1st gear. Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. My eTap RD randomly becomes unresponsive to shifts for several seconds. Shift into the offending gear and dial the limit screw in clockwise until you see the derailleur move in a small amount, and then back the screw out half of a turn. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. If you bought the derailleur to install on a bike, a selection of wedges was included in the original packaging. Ill be talking through some of the trailside or home workshop fixes you can carry out to keep your AXS drivetrain running sweet. The same process can be carried out with the AXS Reverb and remote and should reset the system. As I bought my groupset 2nd hand, I have not contacted SRAM for any warranty. SRAM hydraulic disc brakes offer the best power and feel in the road braking world. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). Josh. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. 'Tape was made to wrap your GF's gifts, NOT hold a freakin tire on. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasn't working. This will ensure power, consistency, and quiet during braking for the life of the rotor. Maybe it doesnt want to stay in a certain gear or is skipping in and out of gears. Been having a lot of trouble with my X01 AXS rear derailleur. Repair everything and open the Sram AXS app to connect to the derailleur. In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. Installed a new battery and it worked again, but it would no longer communicate with the app and I was worried it was going to die completely or at least keep eating batteries. Back Order. Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). How do I configure SRAM eTap AXS shift-buttons using the AXS App? WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. One of the big questions riders tend to have is, what happens if your battery runs out? with the implication being that the system is less reliable, or not as trail worthy as a mechanical system.