Debit cards using PIN will receive cash. I paid with my debit card I should have my money asap like the first transaction, I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? They have tags, only thing is they ripped off the part where the price was. The associate that came over to help was rude as well. There are a select group of products that have a modified return policy and are listed below: Highway. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. We look for manufacturer closeouts. Frustrated, she walked away and I asked her - Do you have the receipt? I have been to Marshals, TJMaxx and all other stores and none have such policy. I bought a prom dress a few weeks ago that I never ended up wearing, and it still has the tags and everything but I can't return it without the receipt ( which I lost). You want cheap stuff but and you call them crooks but in reality its not. You guys are all so stupid and think you're entitled to everything. you are only allowed 2 returns without receipt per year. Well, I'm not one of them!!! In the event you used multiple forms of payment, your refund may be issued across all payment meth. Once again, Ross' return policy doesn't clearly state whether tags are required for a full refund. To return any merchandise without a receipt, Ross requires a valid picture ID proof which will be entered into their system. If the tags are off and you don't have your receipt your damn problem. Once you remove the ticket it IS consider altered unless you purchased it without the tag attached. Fish Skinner Lake. How long can you hold onto a merchandise return card, I bought a dress on the 24th of oct have not worn it or taken tags off i cant find my receipt and i paid with credit card can i return it. Ross uses a refund verification system, and all the returns are subject to verification. This is not a responsible and honest store. Other stores with very competitive prices that don't give you a hassle for 5 days. BTW, I was purchasing another pair of earrings at this same timebasically an exchange :(. I was not denied the return. He said more than once - "What is required is a State or Federal ID and your ID is local". Quality of shoe was the issue and Ross policy states after 30 days you get a store credit. I am now aware of their store policy and their pure neglect in communicating this fact at the time of the gift's purchase. Here's what you'll need to ensure the return goes smoothly: Next morning, went to 2nd Ross store and found more towels but still not complete sets. i really did not have time to argue about the whole transaction. Can I use my receipt as my store credit ? Ross does not sell Covered Information as defined under Nevada law. Had i known this, i probably wouldnt have opened it. It hurts the store when an item is returned when it is used washed or altered because we end up tossing it since it is un sellable . If so, I'm done - no more of my business and I'm sure I spend several thousand a year there. If that was the case then i wouldve let it go. Ok so I am not one to ever leave a bad review on a place cause I know how it feels but I went Into the Ross in spring hill last night and port Richey today and I just have to say that both were Terrible not one person greeted me not one person smiled there was one nice lady with short black hair at the one n port Richey actually apologized for not being able to take back a perfume I literally just bought last night that hasn't even been sprayed and I had the receipt and everything.the manager was very rude and had an attitude like I'm sorry no one likes working but contrary to popular belief ur still it supposed to look like u are completely miserable and hate ur life when ur at work the negative energy makes me never want to go back into those stores. I have contacted The Retail Equation and they said they don't work for Ross. Your return policy sucks. i did not have time to stand in line twice. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? Why is it if you purchase items using a debit card you cannot get cash back on returns? BETTER FOR ME! I know that was not true. She refused to give me credit today? If you are debating an item, leave it. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. If you buy an item and want to return that same item in 24 hours, then we are required to ask for I.D. One I had the receipt for and the second pair I did not. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'returnsandrefund_com-large-leaderboard-2','ezslot_9',105,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-large-leaderboard-2-0'); Ross keeps the safety of their customers and associates the main priority in these difficult times. However, if you received a defective software, you can exchange it with the same one on providing purchase slip, Should be accompanied with original receipt, Fine Jewelry returns or exchanges should have the original ticket attached and be accompanied by a receipt.Fine jewelry can only be returned to the Ross stores with a fine jewelry department. Nothing is nastier than buying an item you think is new and finding period gunk all on the crotch of the pants when you try putting them on for work the next day. I did not walk in it and the labels and tags clearly show that it is refundable. These policies tell customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted. Now I know the reason all my neighbors do not want to visit that store! Ill keep this list updated in case new items are added to their exceptions list. So at this point I still have the 3 dresses. Suck that I am I week over my stupid 30 days policy! Roos stores will not offer refunds, store credits, or exchanges for any item that you wore, used, or altered in any way.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); If you dont want to keep software then keep it closed. I asked her where it states that anywhere, on my receipt or in the store. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? I think I have a receipt. i shop at 3 different Ross stores on a regular basis. Sales clerks are not friendly and management is generally unhelpful. . My mom returned a gift without a receipt. I told him I did, and it wasn't until I put them on that I realized how bad they looked on me. How can I return to ross. I do a lot of impulse shopping at Ross strictly because if you leave it and go back for it later, it may be gone. I stood on line for 10 minutes (with only two cashiers). She didn't care that there was ta long line of customers waiting to pay. She did not give me a chance to explain the math and that the numbers did not add up. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. Follow the below-mentioned step-wise guide to make a successful return. We can't take back a dress after you've had your fun with it because we can't sell it again. I'm just hoping that someone can explain this policy to me. What is the Ross Return Policy? The Ross rep actually called my local store and spoke with the manager as its handled on a store-by-store basis. We WILL take back products that have a manufacturer's defect, OR if an item is in original condition. Callback tomorrow and speak to someone else. At that same time, I returned the color of towels I would not be keeping. Pleasesave yourself a hassle and refuse to shop there! Thank you. As a Ross employee I'll clarify some of these incidents for you. The merchant then will issue a refund to the card used in the transaction, if your request is not denied. Much better deals there. I did not purchase a floral pattern dress. Even the dollar store has better quality than Ross. 16. I just wanted to trade the shoes for a pair that was either all black or all white but they refused and said I would have to pay the difference. If the SKU# on the tag doesn't match the one on the receipt and the description also doesn't match then it's highly likely the tag was switched post purchase. They answer my questions without attitude and fold my clothes most times without me asking. I assume if a credit card was used maybe it would take longer? When I ask why. When I ask why. The item must be returned to the benefit administrator in like-new/good working condition. Ross is the only store I ever have problems with returns. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. Your Estimated Total rental rate is calculated based on the information provided at time of reservation. She never looked at my recite. The warranty is for a full 10 years, but I can't prove the pan isn't "out of warranty" without an approximate date. Ross Refund Verification Process). On Tuesday I purchased apps 160.00 in merchandise. The shoes were 1/2 size too small and they would not take them back with receipt2 days later or allow me to exchange them. complete sets of bath towels for a wedding gift. If you rent a car with cash I returned a few outfits that didn't fit my daughter and have waited for over 30 days and still haven't received a refund. I also noticed that the dress was damaged under the sleeve, which wasn't noticeable at first glance. Take along the item and its invoice. So you wash it and find out you can't return it because you wore it then washed it. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. I just wanted to exchange for a smaller size. At TJ Maxx when you return for another size they just wave you through. If the product becomes faulty after wearing it then that is your loss. He told me next time to just hold it up to my ear. Lets get started. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. I paid $21.99 ($24.10 with tax) in cash. does Ross not give change back on vouchers? Look people everyone knows you need a receipt to returns things to most stores and that tags should be on them. Never had an issue with hundreds of products bought at Ross till today. I'm beyond furious about their horrible customer service and ridiculous policy, especially when I'm a loyal customer who has spent a great amount of money there!!! Its called override etc. How much time is taken to get the refund back? Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. I went back inside not even 30minutes later and they said oh you opened the packaging so it's considered altered. Next day I returned one clothes of about $40. (In case of replacement - you need to buy a replacement after returning the product in-store) Step 3: Select Return to Store and click on finish. Well after reading the reviews I don't have the nerve to ask about an exchange on an item purchased over 60 days ago,it's a desk you hang on the wall and I was informed I can't do that here,so ,brand new desk,tags attached,never used,have receipt.I don't even want to ask them,I may get my head bit off ,makes me very sad to have to feel like that ,like I shouldn't even bother trying to exchange or something, I was wondering if I could get my money back if bought something from Ross and didn't want the receipt Can I still get my money back without a receipt.
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