Sign into your AXS Account and click Listings. Open the App and sign in to see your tickets. Now we just want to get rid of them ugh. Here's how it works: Click the Transfer button next to the event in your AXS account. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Click the Sell button next to the event in your AXS Account. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. If your friend already has an AXS account, the tickets will be transferred instantaneously. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Try to contact them on their Twitter account. To login, use the same email address you used when purchasing your tickets. There has to be some way, right. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. If they already have an AXS account set up the tickets will go in their account automatically. On the Review page, click the List Tickets button to finish. Show the tickets on your phone for everyone in your group. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. If you have any questions, please call us at (713) 758-7330 or email us at
[email protected]. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. If available, youll see the option to get tickets with AXS Official Resale on the event page. Do you know what number you used to contact AXS? The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Click the 'Transfer' button and your guest will receive a notification via . Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. No. may not be valid. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Customer service all the way to your seat, 2000-2022 StubHub. This is the QR code you will display upon entering the venue. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? We bought the tickets through AXS and we have no clue how to sell or transfer them. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Select the seats you would like to send. Danielle is the author of this solution article. Its up to you! After completing the account information, you may buy, sell or manage any seats in your account. Yes You may also review your transfers and purchase history at AXS.com. I had read on other threads that sometimes the tickets don't transfer until the day of the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Why did the venue decide to use AXS Mobile ID? You will enter your community username and new password and done! In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Yes. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. AXS Mobile ID allows for convenience, flexibility and security. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. I had flown from TX to NY for this show with my friend. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. It depends. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. So you can sell on StubHub or any other way you find. Nope. StubHub told me to call AXS and let them know this was due to the show being postponed. I tried calling axs.nobody was home. They assured me that the tickets would be transfered once they got ahold of the seller. Manage Cookie Preferences Reddit and its partners use cookies and similar technologies to provide you with a better experience. Theyll also need to get the AXS app. and our In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Updated a few days later TL;DR: Call the merchant that issued the tickets. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Select the tickets to sell, and then set your price and selling options. 2023 As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. You also have the option of transferring and listing your tickets for sale prior to the event. Easy! Browse your upcoming events and tap the ticket icon for the game or event you would. Many fans find it best to TRANSFER the seats to their guests prior to the event. Thanks! After logging into the app, verify the tickets are available in the app. The tickets will be delivered to the buyer automatically. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Bought tickets for a group? If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Yep! Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). What is AXS Official Resale and where do the tickets come from? If you do not currently have an AXS account you will be instructed to create one during your purchase. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Your tickets will no longer be listed for others to buy. AXS Mobile ID allows for convenience, flexibility and security. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Select the tickets to sell, and then set your price and selling options. How do I transfer AXS Mobile ID? Sorry we couldn't be helpful. i spent the next 2 hours trying to get the axs app to work and get my tickets. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Tap Tickets Tab (pull down on the screen to refresh if necessary). i will not book anything on stub hub as a result. From everyone at Vivid Seats, we hope you enjoy your event! Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? And you're done! Can I still use a ticket after I have transferred or shared it with someone else? Step 1: Download and Login into MLB Ballpark App. The concert is tomorrow. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Yes Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. On the review page, click the Transfer button to send the tickets. We are changing the way you register and sign-in to the StubHub Community. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. They said they would get in contact with the seller and have the tickets transferred over. Customer service all the way to your seat, 2000-2022 StubHub. Remember, your friends can always transfer tickets back to you. Can seats be transferred to someone who doesnt have an AXS account? Nope. When I sell tickets, do I have to deal with the buyer? To view your AXS Mobile ID tickets click on your initials in the middle. Transferring Tickets. Also, to make it even more . For more information, please see our In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. I have a problem with AXS Tickets Are you having issues? Tap the gameyou are attending tap View All to see more games. i assume they will try to get me to receive the tickets using axs again. Youll be able to transfer money to your bank from your account on AXS.com. AXS handles payment and delivery so buyers and sellers never interact with each other. What is transfer? axs allows you to transfer ticket you have bought from within the app. Select the tickets to transfer and enter the recipient's information. Yes No Still Need Help? I was never able to get ahold of SH again. Remember, your friends can always transfer tickets back to you. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. At this point, you should see your tickets in the MLB Ballpark app. Ask the Community Contact Support You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Theyll also need to get the AXS app. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Tap View to access the barcode and scan in for entry. If you do not currently have an AXS account you will be instructed to create one during your purchase. You may also review your transfers and purchase history at AXS.com. I purchased 2 tickets through stubhub January 2020. Select the tickets to transfer and enter the recipients information. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) 2023 Crypto.com Arena. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Sign into your AXS Account and click Listings. The game is in 36 hours. Copyright Then when it sells and you are paid, you transfer it using the app. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Official Tickets and Your Source for Live Entertainment | AXS.com