amex platinum purchase protection lost item amex platinum purchase protection lost item

If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Coverage Limits Apply. For a complete description of the policies of your American Express card, select your card on this page. Posts: 13,805. Check the details of your card's coverage to see if your incident is covered. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Indirect or direct damage to an item or property resulting from a covered event. Please review. Press question mark to learn the rest of the keyboard shortcuts. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. Purchases must be made in the U.S. or its territories1. First, you have to have the right card. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Find out here how we keep you up to date. Delta SkyMiles Gold Business American Express Card. Purchase Protection is underwritten by AMEX Assurance Company. Instead, check the benefits guide to see the card's purchase protection coverage. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. The Platinum Card, Gold Card, Delta SkyMiles Reserve Card, Hilton Aspire Card, and Marriott Bonvoy Brilliant Card are just a few examples. *Benefits may vary by issuer. Her focus at TPG is points, miles, loyalty and credit cards. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). Plus, your own feed of TPG content. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. Since youll earn at least 2 Capital One miles per dollar spent on all purchases and also get extended warranty protection and return protection, this card is an excellent choice for shopping. The annual maximum is also pretty generous at $50,000 per year for most cards. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Delta SkyMiles Reserve American Express Card. For an explanation of our Advertising Policy, visit. Coverage Limits Apply. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. American Express removed this perk from most of its cards effective at the start of 2020. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. So I recently. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can You Buy Gift Cards with a Credit Card? Something went wrong. Past performance is not indicative of future results. Would probably help your claim, Amex should be able to help you out. Official application link: Ink Business Cash Credit Card. Please visit americanexpress.com/benefitsguide for more details. The Blue Business Plus Credit Card from American Express. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. Heres what you need to know about foreign transaction fees what they are and how to avoid them. If your claim is successful, the credit card company will choose to replace, repair or reimburse you for the lost or damaged item. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. Join Date: Aug 2009. Official application link: Blue Cash Everyday Card from American Express. All financial products, shopping products and services are presented without warranty. 4. Delta SkyMiles Blue American Express Card. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Our points-obsessed staff uses a plethora of credit cards on a daily basis. How to File a Return Protection Request These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. However, there are varying levels of protection. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. This information may be different than what you see when you visit a financial institution, service provider or specific products site. All Rights Reserved. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Plus, not all damage and losses are covered. Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. This site does not include all credit card companies or all available credit card offers. Here is a list of our partners. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. For an explanation of our Advertising Policy, visit. For claims filed internationally, you can dial 1-303-273-6498. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. An itemized receipt from the retailer showing the purchase. If an item is stolen, file a police report immediately. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. Here are our picks for the. Motorized vehicles, parts and accessories. Your financial situation is unique and the products and services we review may not be right for your circumstances. Please view our advertising policy page for more information. same thing happened to me, left a small bag under front seat. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). , other credit card benefits you might be eligible for. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Terms and conditions will apply. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Delta SkyMiles Reserve Business American Express Card. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. The information for the Amex Green Card has been collected independently by The Points Guy. Gold or Rose Gold. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. Before making a significant purchase, know the benefits of each card you could use for the purchase. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. Related: Best credit cards with purchase protection. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders We may receive compensation when you click on links to those products. For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. Terms, Conditions and Limitations Apply. The warranty wont cover the damage, and you didnt think youd need AppleCare. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. I was not asked to return the items in question in either case. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Other American Express business cards offer the standard $1,000. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. and U.S. supermarkets. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. Underwritten by AMEX Assurance Company. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Enrollment required. When evaluating offers, please review the financial institutions Terms and Conditions. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. To file a claim with Amex purchase protection, you can do so online or by calling 800-228-6855. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Amex purchase protection lasts for 90 days from the purchase date. Pre-qualified offers are not binding. The card details on this page have not been reviewed or provided by the card issuer. Our opinions are our own. What You Should Know About Foreign Transaction Fees. Balance transfer fee applies, see pricing and terms for more details. Claims usually require original receipts and the credit card statement related to the purchase. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Policies are underwritten by AMEX Assurance Company. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Information provided on Forbes Advisor is for educational purposes only. Purchase Protection is normally not the first benefit that comes to mind when you think of your American Express card perks. Terms apply. Call the number on the back of your card for help if you cant find the guide to benefits. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. only covers up to $10,000 per covered purchase. All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. 2023 Forbes Media LLC. Check your benefits guide for complete details. Editors note: This is a recurring post, regularly updated with new information. If you'd like to. diamondsaremadeunder 3 yr. ago. Call 1-800-243-0198 for more information. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. In the case of a damage claim, you may need to send in the broken item. The Amex EveryDay Preferred Credit Card from American Express. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. So how do we make money? Related: How an often-overlooked credit card benefit put $1,400 back in my wallet. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. Purchase protection doesnt require any registration in advance. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t All financial products, shopping products and services are presented without warranty. He published over 2,000 articles on The Points Guy before becoming a freelance writer. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. You will need to provide American Express with the original store receipt or a printout of an online receipt. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Check here before booking an award fare. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Terms apply. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . Not as useful for those living outside the U.S. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. Improve earnings, maximize rewards and track progress toward dream trips. Terms, Conditions and Limitations Apply. This information may be different than what you see when you visit a financial institution, service provider or specific products site. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Terms apply. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. Visit americanexpress.com/benefitsguide for details. If submitting a claim by phone, you will be asked certain questions about your claim. NerdWallet strives to keep its information accurate and up to date. Items purchased for professional or commercial use such as education, training or skills. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Underwritten by AMEX Assurance Company. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. So, checking. its said 10 business but its already past. Youre out of luck, right? However, this does not influence our evaluations. Terms, conditions and limitations apply. Plus, this card doesnt exclude lost or misplaced items and is great for foodies, due to its bonus-earning categories and monthly spending credits with restaurants and Uber/Uber Eats. Items purchased for resale, professional or commercial use. You can view the full list of cards here. TPG values this bonus at $1,388. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. This post contains references to products from one or more of our advertisers. For example Mastercard offers Purchase Assurance to many Mastercard holders. 2023 American Express. Does AmEx purchase protection cover lost items? We believe everyone should be able to make financial decisions with confidence. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $ . You need to typically provide documentation (receipts) and sometimes proof such as a police report. Delta SkyMiles Platinum Business American Express Card. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. is a location independent digital nomad who has traveled full time since June 2017. Related: Who should (and shouldnt) get the Capital One Venture X card? All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Recently bought a Pacsafe bag that basically fell apart on the first trip out. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. * Eligibility and benefit levels vary by card. Pre-qualified offers are not binding. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Gifts are covered as long as they were purchased using an eligible card, Eligible World and World Elite MasterCard cards, Guide to Visa Signature benefits via CapitalOne. 995 0 obj <>stream Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Each category has certain conditions attached to it. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. Battle of the premium travel rewards cards which is best for you? *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. Some issuers also refer to this benefit as purchase security. Maximum coverage per account for purchase protection: $50,000 per card per calendar year. Hilton Honors American Express Surpass Card. Blue Cash Preferred Card from American Express. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. Related: The best credit cards with price protection. Claims can be made online or by giving American Express a call at 1-800-322-1277. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but youll only be reimbursed up to the amount charged to your card. How do I Redeem Membership Rewards Points. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no.